CTT offers a variety of resources to help answer your technical questions. We recommend beginning with our available documentation and following up with our Slack community or CSD if its something more specific!
Customer Service Desk
Have a detailed support request? Visit our CSD page to initiate a technical inquiry
CTT on Slack
Join our Slack channel! Collaborate with a community of fellow researchers in an open exchange of ideas, best practices, and product support topics.
CTT on GitHub
Have you visited our repo?! The most current user guides and documentation lives there.
CTT on YouTube
Visit our channel to view our library of “how-to” videos for different wildlife attachment techniques
CTT on Social Media
Follow us on LinkedIn and other social media platforms for new developments, fun stories, and technical commentary!
Quick Links: some of our most popular guides are below
|SensorStation Installation & Maintenance||Your one-stop shop for info regarding setting up and using your CTT SensorStation!|
|V1 SensorStation Radio Update||For V1 SensorStations purchased prior to V2 LifeTag release, this update allows V1 radios to decode the CRC value for corroborating V2 LifeTag IDs. This radio update is also required to receive data from V2 Nodes|
|Flashing a Compute Module||If you ever need to fully restore the disk image on your Raspberry Pi, this tutorial will show you how|
Customer support email address: email@example.com